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Homax Solar Panel System Service Provider is committed to ensuring that our website is accessible to everyone, including people with disabilities. We are constantly working to enhance the accessibility and usability of our website to provide a seamless experience for all. If you have any questions or need assistance with any part of our site, please contact us.

ACCESSIBILITY STATEMENT

At Homax Solar, we believe clean energy should be accessible to everyone. We are committed to ensuring that our digital content, services, and facilities are accessible to all individuals, including people with disabilities.

This statement outlines our ongoing efforts to create an inclusive experience for every customer, partner, and community member who interacts with Homax Solar—whether online, on-site, or in person.

Our Commitment

Homax Solar strives to align with recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA**, where feasible. Our goal is to provide a seamless, user-friendly experience across:

  • Our website and online platforms

  • Digital documents, forms, and communications

  • Physical sites and customer consultations

  • Customer service and support channels

Measures We’re Taking

To promote accessibility and inclusion, we are:

  1. Digital Accessibility

    • Designing and updating our website with clear navigation, readable fonts, and keyboard-friendly interfaces

    • Providing alternative text for images and descriptive links

    • Ensuring compatibility with screen readers and other assistive technologies

  2. Communication & Support

    • Offering multiple ways to contact us (phone, email, WhatsApp, in-person meetings)

    • Providing documents in accessible formats upon request

    • Training our staff to understand and respond to diverse accessibility needs

  3. Physical Accessibility

    • Ensuring our office and meeting locations are wheelchair-accessible where possible

    • Conducting site visits with consideration for mobility and safety needs

    • Working with installation partners to promote accessible worksite practices

Areas for Improvement

We recognize that accessibility is an ongoing journey. We are continuously:

  • Reviewing and testing our digital platforms for usability

  • Seeking feedback from users with disabilities

  • Updating policies and practices to reflect best standards in inclusion

Feedback & Contact

Your experience matters to us. If you encounter any accessibility barriers while using our website, services, or facilities—or if you have suggestions for improvement—please contact us. We will make every effort to address your concerns in a timely manner.

Homax Solar – Accessibility Support
📞 Phone: +60 16-477 0080
✉️ Email: homaxmalaysia@gmail.com
📍 Address: Homax Sdn Bhd, 

45, Kompleks Sukan Hijau Kuning, Lebuhraya Sultan Abdul Halim 05400 Alor Setar, Kedah.

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We aim to respond to accessibility feedback within 5 business days.

Future Goals

Homax Solar is dedicated to expanding accessibility as we grow. Future initiatives may include:

  • Multilingual support for key website content

  • Video content with captions and audio descriptions

  • Enhanced mobile accessibility features

  • Community outreach focused on energy access for underserved groups

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